Frequently Asked Questions
We understand things happen and an order may need to be cancelled. Our cancellation policy is: 3+ days before your delivery date you will receive a full refund. 2 days before your delivery date, you will receive a 50% refund. The day-of or day-before your scheduled delivery, you will not receive a refund. We only deliver to Dallas area cities. If you have an event need outside of DFW, please inquire within for availability and pricing. For cancellations, please contact us at grazingdallas@gmail.com or call us at (214) 552-0211 or (214) 859-4287.
Yes, a delivery fee applies if you order outside of a 5-mile radius of Grazing Dallas. If you are within a 5-mile radius, you will receive free delivery. Delivery rates are based on mileage. For more details, please contact us at grazingdallas@gmail.com or call us at (214) 859-4287.
If you don't plan on eating it right away, yes! For boards with soft cheeses, you should bring it out at least 30 minutes in advance to bring to room temperature prior to enjoying. If you have any specific questions, feel free to contact us at grazingdallas@gmail.com or call us at (214) 859-4287 or (214) 552-0211
You can absolutely reach out to us and we can try to accommodate you, but there's no guarantee. There may also be a fee for a rush delivery depending on what you may need. We will do our best to try and schedule you in, availability permitting. Please contact us at grazingdallas@gmail.com or call us at (214) 859-4287 or (214) 552-0211 for urgent requests.