Question 1

How many days in advance do I need to place my order?

Accepted Answer

We ask that you place your order at least 48 hours in advance for a custom board or grazing table. Other orders can be fulfilled within 24 hours depending on availability. Please inquire within by contacting us at grazingdallas@gmail.com or call us at (214) 859-4287 or (214) 552-0211

Question 2

Is there a cancellation policy?

Accepted Answer

We understand things happen and an order may need to be cancelled. Our cancellation policy is: 3+ days before your delivery date you will receive a full refund. 2 days before your delivery date, you will receive a 50% refund. The day-of or day-before your scheduled delivery, you will not receive a refund. We only deliver to Dallas area cities. If you have an event need outside of DFW, please inquire within for availability and pricing. For cancellations, please contact us at grazingdallas@gmail.com or call us at (214) 552-0211 or (214) 859-4287.

Question 3

Is there a delivery fee?

Accepted Answer

Yes, a delivery fee applies if you order outside of a 5-mile radius of Grazing Dallas. If you are within a 5-mile radius, you will receive free delivery. Delivery rates are based on mileage. For more details, please contact us at grazingdallas@gmail.com (grazingdallas@gmail.com)or call us at (214) 859-4287.

Question 4

Should I keep my board refrigerated?

Accepted Answer

If you don't plan on eating it right away, yes! For boards with soft cheeses, you should bring it out at least 30 minutes in advance to bring to room temperature prior to enjoying. If you have any specific questions, feel free to contact us at grazingdallas@gmail.com or call us at (214) 859-4287 or (214) 552-0211

Question 5

Can I order on the same day I need it delivered?

Accepted Answer

You can absolutely reach out to us and we can try to accommodate you, but there's no guarantee. There may also be a fee for a rush delivery depending on what you may need. We will do our best to try and schedule you in, availability permitting. Please contact us at grazingdallas@gmail.com or call us at (214) 859-4287 or (214) 552-0211 for urgent requests.

Frequently Asked Questions